Shipping Policy

We ship our products to customers in Australia and New Zealand. 

We ship all orders in protective packaging in order to protect the integrity of your product during transit.

Handling times and shipping times are usually 1-2 business days unless otherwise stated in the product description.

Note that due to import and customs restrictions on some products, they cannot be shipped to international destinations.

We hold no responsibility if your order is damaged or lost in transit. 

Once an order is placed, no item or quantity modifications can be made.

In the case when an order is placed, and the wrong delivery address has been entered, please contact us at jiyat@primewholesaleau.com for support.

PLEASE NOTE FOR PRE-ORDER ITEMS, PROCESSING TIMES ARE LONGER THAN USUAL AND STATED IN THE PRODUCT DESCRIPTION.